Next comes the telephone/switchboard function to facilitate reservations, change bookings, or provide information about rates and hotel facilities. Hotel receptionists are often substitutes for Google Maps, events calendars, and tourist directories. PDFs look great no matter what device theyâre viewed on. Show that you fit in well in an office setting and your organizational abilities are top-notch. Contact Another aspect of addressing is your capability to handle guest inquiries and complaints in a professional manner. Education/Licenses/Certifications/Relevant Coursework/Training: This excellent hotel receptionist resume example can easily be adapted for your own use.. Our sample receptionist cover letter will set you up for a successful job search.. Hotel Receptionist Interview Questions. 1. Three Examples of Hotel Receptionist career summaries: Energetic Hotel Receptionist with five yearsâ experience in luxury hotel settings. Included encoding and organizing pertinent information and data into the computer utilizing excel formatting. WordPress Download Manager - Best Download Management Plugin. Meeting and greeting guests in the lobby before checking them in, Assist guests with flight bookings and in-city transportation where needed, Responsible for registering guests on the hotel rewards program and issuing accompanying vouchers and complimentary items, Facilitate check-in and check out procedures for all guests, Ran the settlement process for credit card transactions daily and record revenue totals to generate reports for the accounting department, Settle Corporate Accounts and submitting to company clients for payment, Answer telephone and in-person queries about hotel services and facilities, Welcome guests and facilitate a smooth checking in process, Escort guests to their rooms and give them an introduction tour of the facility, Distribute menu cards for breakfast and dinner bookings, Attend to special request and provide complimentary items such as flowers, champagne, and chocolates, Assist guests with registering and storing valuables in the motel safe Welcome and greet guests with a smile and in a warm manner, Make dinner reservations for guests and organize local excursions, Supervise activities of housekeeping and maintenance staff, Responsible for motel administrations such as bookkeeping and inventory management, Process payments and organized for forex to be delivered every week. Otherwise, just list job title company and duration to eliminate voids in your employment history. The focus should be on quality applications and not quantity ââspray and prayââ efforts. Use our resume builder and field-tested templates to get the receptionist job youâre after in no time. The education section forms an integral part of your resume and degrees, diplomas course, and certifications attained in this field will give you an extra edge against the other applicants. Gale Richards 23 West Geller Street New York City, NY 12345 Contact No: 321 â 567 9876. Even after youâve written all the contents. There is no need to hire some writing service to write your resume when you can use resume templates to write the best job-hunting tools. Resume Sample A-Z An overall experience of _ years as a Receptionist in varied industries. Proficient in Amadeus and holds a CGSP Certified Guest Services Professional) accreditation. Receptionist Resume PDF. If you have a good command of additional languages, be sure to add that as well, Responsible for check-in and check out processes, Act as concierge and receptionist simultaneously, Check-in guests and organize an orientation excursion of facilities and amenities with the Guest Relations Manager Planned custom trip routes for guests upon request, The first point of contact to address problems with room defects or health emergencies, Manage the reservation system and perform bookings, cancellations and reservation amendment. What goes in must come out. Job descriptions & responsibility samples inc.+ PDF samples Completed a Bachelors in Hospitality with a summa cum laude result. Use them to create compelling accomplishment statements showcasing your competence and uniqueness with strong verbs (executed, resolved, spearheaded) and describe adjectives (patient, enthusiastic, diligent). Free Hotel Receptionist Resume PDF Download Available for Download in PDF Format. All of this in less than 15 minutes (according to industry standards) so that weary guests may be escorted to their rooms to relax and unwind, without feeling rushed or overwhelmed. Leave them where they belong (in your job description). Resume Templates, © 2020 ResumeViking.com - All rights reserved, Kitchen Hand Resume Sample & Writing Guide, > Chronological, Functional, & Combination, > Jobs over 60K with a High School Diploma, Assistant Chef Resume Sample & Writing Guide, Grocery Shelf Stocker Resume & Writing Guide, Electrical Engineer Resume Sample & Writing Guide. EDUCATION. Here are guidelines on how you should go about your receptionist CV: Job responsibilities.Make sure that you write about how passionate you are about the job responsibilities that they have posted. Hotel Receptionist has access to comprehensive post-school education options by means of courses, in-house training, workshops, and development programs. Instead of providing a lengthy short skills list in bullet format, rather include your soft skills in a table (more comfortable to read): Sectors: Hospitality & Tourism Other job titles you can look out for under the Hotel Reception category include Resort Receptionist, Guest Liaison, Front Desk Clerk, Greeter, Member Service Representative, Motel Assistant, Cruise Line Receptionist, Front Desk Scheduler, Hotel Reservations Clerk or Client Relations Agent. Efficient front desk receptionist with over 15 yearsâ experience in servicing guests are rural motels and inns. Common Receptionist Resume Skills. 3. Hospitality CV templates, free downloadable, hotel receptionist, corporate hospitality, CV writing - It really is well known that resumes are most important files when you are looking for the job opportunities in any company. To advance my career as a member of one of biggest hotel chains in the world and to get a supervisory or managerial post in the future; to contribute to the local tourism industry. Here is a sample of entry level front desk receptionist resume â Feel free to copy-paste and adapt it to build your resume to apply for the job you want. Hotel Receptionist Resume Example. You need to indicate your availability to work shifts, during weekends and holidays. Hotel Receptionists work in front desk departments in the hospitality industry and are responsible for a variety of tasks: handling reservations, taking phone calls, greeting guests and accommodating them, billing, and solving any possible complaints. Word resumes can go south in transit. Your Hotel Receptionist Resume and Cover Letter. Principles of Customer Service Certificate, Front Desk Professional Image Building Certificate, The locations or regions you are willing to work in, Many Hotel Receptionist positions require employees to work during weekends, public holidays, and during night shifts. Firstly, start and completion dates, then qualification/ course name, followed by the institution, location (city) and abbreviated state name. Although the reception field requires specific technical skills, your soft skills are even more critical for employers to know about. 15 tips 1 to write a killer resume for position: FREE EBOOK: hotel receptionist Tags: hotel receptionist resume sampl Job descriptions & responsibility samples inc.+ PDF samples Feel like you could use another string to your bow when designing your resume? Organizations: Hotels, Motels, Guesthouses, B&Bâs, Resorts, Cruise Liners, About Us 3. Rather spend the extra time now to tailor your resume perfectly to each position and apply for fewer roles. 7. Served as the unofficial Spanish speaking translator on various tourist excursions resulting in a 30% increase in guest satisfaction ratings for the motel. 7 printable templates, samples & charts in PDF, Word, Excel formats. Free Downloadable Office Receptionist Curriculum Vitae Example in Word For This is a low resolution preview , the downloaded document will be in HD in Word format, compatible with LibreOffice, OpenOffice and PDF. Resume Examples Instrumental in implementing an automated guest checking in the system which resulted in 3x faster check-in processes. Hotel Receptionist Resume Best sample hotel receptionist resume that gets you the results you want. Skilled at facilitating volumes of check-ins, approximately 30 per day. Top hotels posted great paying jobs on wisdomjobs. What does this entail and how can you convert this activity into a value add for a potential employer? Start your most recent qualification and then work backward. One way of doing this is via a Feature and Benefit Matrix, such as the one below: A career summary could either make an impression or be the cause of screening depression. Enhance the impact of your summary by using a key phrase or two borrowed from the job advertisement. Donât be tempted to copy and paste the list of duties you performed under your accomplishment section. A dynamic and attentive individual with strong skill in interpersonal and customer service possesses four years of experience in the area of expertise. Also mention the technology platforms such as front desk technology, booking systems, reviews applications, travel guide apps, email and calendar management systems. (Free sample downloads are at the bottom of this page). Highlighting Your Effective Receptionist Skills. Process payments for group bookings at the various restaurants and recreational facilities at the premises. See more ideas about Resume, Resume guide, Guided writing. The elevator pitch of your resume must attract the immediate interest of the reader, prompting them to continue looking through the rest of your resume. In our builder, you can change the template of your receptionist resume with a single click. The above example of the hotel receptionist job description can serve as a good source of information in making a resume for the position, especially in writing the professional experience section of the resume. Expert Hint: Save your receptionist job resume as a PDF. Then finish off with mentioning your highest (most relevant) qualifications or certifications. Â, Enthusiastic and resourceful Front Desk Receptionist with 3+ years of work tenure at a corporate hotel and conference center. The Receptionist will be responsible for checking-in and checking out Hotel guests, in a friendly and professional manner and will maintain a professional image and attitude at all times Handle all cashiering transactions (posting charges to guest rooms, exchanging foreign currency, etc. This work of hotel receptionist is continued in lobby or front office desk for an organization or a hotel etc. Now itâs time to get started! There are several skills needed for receptionists, but make sure you only list the ones relevant to your target job.. The following resume template can be also utilized for a front desk medical receptionist, administrative receptionist, secretary receptionist, front office, and hotel receptionist. SKILLS. Keywords: Hotel receptionist CV template, greeting guests, personal skills, customer service experience, hotel skills, booking rooms, CV layout Created Date: 1/1/2004 1:03:38 AM How to Write a Student Resume. The first activity of a Hotel Receptionist greets guests and patrons at the establishment. This will consist of permanent work history outside of reception duties, but still in a client relations setting or temporary and vocational jobs where you were directly liaising dealing clients or customers. Answered phones, booked reservations, respond to emails and electronic reservations. You should be explaining your phone tenure by providing examples a ââtypical day at the officeââ (how many calls you take, frequency of telephone bookings made, etc.). Provide information about your working history in reverse chronological order (most recent first). 2. In a receptionistâs resume skills section, the following skills are the most important to list: Write a Receptionist Resume Objective or Summary . Privacy Career Type: Reception, Guest Relations, Reservations, Administration, Customer Service, Client Relations, Front Office Think about the essential functions of a Hotel Receptionist and convert each task into a value-adding activity (benefit statement). The main purposes of the hotel reception areaâs staff are to respond courteously to guestsâ Other Employment Experience: Then comes the check-in process. 4. Feel free to bold them or use a larger font type for extra impact. Â. You have 6 seconds to grab the readerâs attention, so make it count! Herewith a few examples of primary Hotel Receptionist duties in various sectors. Hotel Receptionist Resume Think about the toughest problems you solved, promotions earned, positive reviews accumulated, and value-adding activities deserve their own space in your resume document. We included profile summary examples further down in this guide. Responsible for high volume guest check-ins exceeding 1000 guests per month. Receptionist Resume PERSONAL SUMMARY An articulate, confident and individual of smart appearance who has excellent interpersonal and communication skills both on the telephone and in person. An experienced Receptionist who is quite adept at working under mounting pressure in a challenging environment and is gifted with an ability to welcome visitors on arrival in a courteous, considerate and approachable way.. By using this template, you will be making your resume writing your own business. Free Receptionist Resume Templates to Download. Streamlined guest check-in process by rolling out a new hotel reservation system, making it 5X faster to check into the establishment. Profile Summary: Able to empathize with tired guest arrivals by offering them a complimentary beverage or send additional comfort items to their rooms. Hotel Front Desk Receptionist. RECEPTIONIST RESUME TEMPLATE (TEXT FORMAT) SUMMARY. Make your receptionist resume at Hiration's Online Resume Builder and get the option to download a PDF of your receptionist resume along with the following benefits: Unlimited PDF Downloads; Shareable Link The title receptionist is a person who is employed by a company to receive or greet any patients, guests, customers, clients and visitors etc. Download PDF. Office software; As a receptionist, you ⦠MS Office Proficiency (Word, Excel, PowerPoint, and Access), Attended a “Hotel and Tourism in Canada Seminar” in Toronto, Canada in January 2009, Received “Best Employer of the Month” in organization in July 2010, and January 2011, Always achieved the best 20 scorer in school, Anderson Hotel, New York City, New York 12211 Hotel Receptionist (2010 – till date), Calming down customer’s disappointment with the help from related department, Anderson Hotel, Miami, FL 22233 Hotel Receptionist (2009 – 2010), Giving information regarding the room to the customers, [ Placeholder content for popup link ] PROFILE SYNOPSIS. When you are applying for Hotel Receptionist role, you need a killer resume document to ensure that you land at the top of the application stack. Soft skills are personal features and personality traits that would suggest to your fit for a Hotel Receptionist job. 4. Where do you start then? Check the job ad first to make sure theyâre not prohibited. Hotel Receptionist Resume PDF Preview. Jan 21, 2020 - Hotel Receptionist Resume + Guide with resume examples to land your next job in 2020. Relevant Hotel Reception Experience: Numbers, values, percentages, and scores are your friends. Advising guests regarding off the grid attractions to visit, giving directions to charming eateries or exciting local events which they may enjoy. These interview guides list the type of interview questions asked in a job interview for a hotel receptionist. 6. Hotel Front Desk Receptionist 1 Main Street, New Cityland, CA 91010. Also, a Hotel Receptionist is also the first point of contact to calm down irate guests and deal with problematic issues from noise complaints to defective air conditioning while staying cool calm and collected under scrutiny. Hotel Receptionist Certi icate S K I L L S C O U R S E S AHLEI, Orlando American Hotel & Lodging Association, Washington D.C L A N G U A G E S A m e r ic a n T o u r ism T r a ining I nstitu te J â s en t R ic hmo nd S a int M a r tins C o l l e g e 6 â Ju n 20 L a c ey Offering a solution before a problem occurs such as pre-ordering a crib or bottle warmer to the room of a family with a toddler. 5. Incorporate terminology, required skills, and keywords from the job posting. Weâve got you covered! Here are some examples of a Hotel Receptionistâs education section, 2019 â Current, Certificate in Luxury Hotel Management American Tourism Training Institute, Richmond, IN, 2017 Certified Guest Service Professional (CGSP)â AHLEI, Orlando, FL, 2017 – AHLA MemberâAmerican Hotel & Lodging Association, Washington D.C, 2016-2018 Bachelorâs Degree in Hospitality Management, Saint Martinâs College, Lacey, WA, 2013 Hotel Receptionist Certificate, Lincoln Technical College, Lincoln IN, 2012 Outstanding Customer ServiceâDale Carnegie, Online. And examples of hotel Receptionist resume that gets you the results you want see upon departure ( apart the... Before a problem occurs such as pre-ordering a crib or bottle warmer to the room of a with! Lead to advancement opportunities will see upon departure ( apart from the job ad first to make you!: Incorporate terminology, required skills, your soft skills are personal features personality... 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