hotel general cashier job responsibilities

You should also be available to take evening and weekend shifts occasionally. Most cashiers take anywhere from a few days to a few months to fully master their roles. Cashiers manage incoming phone calls, answering customer questions, forwarding calls to the right departments, and taking detailed messages when necessary. … They’re often the first point of content between a business … Delight your palette with mouthwatering culinary tastings in our top-rated restaurant scene. They take payment and give change if appropriate. My Perfect Cover Letter is your solution and takes the hassle out of cover letter writing. Negotiate and enforce collections to expedite the clearance on delinquent accounts. 4. refer customers to the right person to answer queries and deal with any problems. Employers frequently require cashiers to work holidays and may restrict time off requests from November through early January, as the holiday season is usually retail’s busiest period. However, nearly all cashiers share these common duties: In addition to greeting customers, general cashiers use their knowledge of the businesses’ inventory and services to make recommendations and help customers find merchandise that fits both their budget and their needs. Managing budgets and financial plans and controlling expenditure; 2. Competitive salary. Dealing with customer complaints and comments; 8. /* */ Posts revenue center charges to guest accounts, Receives Payments from guest accounts at check-out.Coordinates the billing of credit card and direct-billed guest accounts with the accounting division. 1,352 Hotel General Cashier jobs available on Indeed.com. Cashiers accept payments from customers in the form of cash, credit or debit card, check or other forms of payment. Process payroll for over 100 hourly and salaried employees. Job Description Duties » Cashier Ticket Selling Sell tickets for travel on ferryboats, street railroads, buses, and for admission to places of entertainment, like skating rinks, baseball parks, stadiums, and amusement parks. Job Duties and Tasks for: "Cashier" 1) Receive payment by cash, check, credit cards, vouchers, or automatic debits. Cedar Rapids Iowa Extended Forecast, The General Cashier will have basic accounting skills, good communication skills, both oral and written, paired with a professional demeanor and positive attitude. 5. The job description of a cashier in most retail stores and markets involves everything that has to do with the final point of sale, … The cashier is like the bank of the hotel and is responsible for handling payments, money and valuables. Assisted residents in understanding and setting their accounts. The Galt House Hotel is a Drug Free Workplace, creating a culture of care where diversity is welcomed. Search Hotel general cashier jobs. The cashier accepts and processes payment from guests in settlement of their bills. Some job responsibilities for a general cashier in a hotel are they are in control of the hotel's cash funds. Review the daily processing of cash drops, cash change, and preparation of deposits for both the Westin SFO and Aloft SFO. Compiled accounting records, collected financial statistics, and produced auditing reports. The Cashier will scan the customer’s selections, ensure that prices and quantities are accurate, accept payments, issue receipts, answer inquiries, and provide helpful information to customers products, promotions, or item location. Feel free to use this Cashier job description … Responsibilities. As general manager you’ve arguably got one of the most glamorous, yet responsible roles in a hotel. Whether it is a retail outlet or an entertainment venue cashiers are necessary for the smooth handling of transactions. 7. Many hotels have an indoor pool, and you must ensure that the water pumps and chemical pumps are working correctly. They also straighten and arrange merchandise and perform other cleaning duties, such as sweeping, mopping, and emptying trash. The Galt House Hotel is the place to meet for a totally self-contained meeting or event, priding ourselves on a warm, friendly atmosphere and sincerity of our service. Provided excellent customer service, and maintained a friendly working environment, Greeted customers and ascertain what each customer wants or needs, Received guest expenses in a variety of outlets all through the facility and parking garage. Conduct monthly house bank audits while following the Standard Operating Procedures (SOP) as outlined in the Ultima SOPs. Whether it is a retail outlet or an entertainment venue cashiers … He may also be required to accurately complete sales tax reporting forms. Cashier Receptionist works mostly in retail establishments and shoulder roles and responsibilities pertaining to both cash and reception. Responsibilities. Cashier Job Responsibilities: Provides a positive customer experience with fair, friendly, and courteous service. The General Cashier will have basic accounting skills, good communication skills, both oral and written, paired with a professional demeanor and positive attitude. Some job responsibilities for a general cashier in a hotel are they are in control of the hotel's cash funds. Job Description The Trans Luxury Hotel Bandung welcomes talented and passionate individuals to be part of our dynamic team with the following available positions: General Cashier Job description An Accounts Payable and General Cashier will fully support the Accounts Payable function within the Finance department by following procedures, understanding the purchasing system completely, and training others to use the system and follow procedures. A general manager is responsible for a large number of tasks. Supervised and audited monthly, over 15 cashiers with banks ranging from $100-$1000, Manages and maintained a petty cash vault of $25,000. Cashier Job Description. • Accepts cash, checks, or bankcards for payment; completes check and bankcard transactions according to established procedure. Maximize my time efficiently in order to ensure timely responses to managers and clients. Supported a strong accounting & operational control environment to safeguard assets, improve operations and profitability and manage business risks. Proficient using Microsoft Office�software including Word and Excel. {"@context":"https://schema.org","@graph":[{"@type":["Person","Organization"],"@id":"https://blog.chapotet.com/#person","url":"https://blog.chapotet.com/","name":"pchapotet","sameAs":[],"image":{"@type":"ImageObject","@id":"https://blog.chapotet.com/#personlogo","url":"https://secure.gravatar.com/avatar/9bcda586f006f55b39eae822d52dcf30?s=96&d=mm&r=g","width":96,"height":96,"caption":"pchapotet"},"logo":{"@id":"https://blog.chapotet.com/#personlogo"}},{"@type":"WebSite","@id":"https://blog.chapotet.com/#website","url":"https://blog.chapotet.com/","name":"Blog","publisher":{"@id":"https://blog.chapotet.com/#person"},"potentialAction":{"@type":"SearchAction","target":"https://blog.chapotet.com/?s={search_term_string}","query-input":"required name=search_term_string"}},{"@type":"WebPage","@id":"https://blog.chapotet.com/2020/12/02/l1b20jbi/#webpage","url":"https://blog.chapotet.com/2020/12/02/l1b20jbi/","inLanguage":"en-US","name":"hotel general cashier duties and responsibilities","isPartOf":{"@id":"https://blog.chapotet.com/#website"},"breadcrumb":{"@id":"https://blog.chapotet.com/2020/12/02/l1b20jbi/#breadcrumblist"},"datePublished":"2020-12-02T15:39:51+01:00","dateModified":"2020-12-02T15:39:51+01:00"},{"@type":"Article","@id":"https://blog.chapotet.com/2020/12/02/l1b20jbi/#article","isPartOf":{"@id":"https://blog.chapotet.com/2020/12/02/l1b20jbi/#webpage"},"author":{"@id":"https://blog.chapotet.com/author/#author"},"headline":"hotel general cashier duties and responsibilities","datePublished":"2020-12-02T15:39:51+01:00","dateModified":"2020-12-02T15:39:51+01:00","commentCount":0,"mainEntityOfPage":{"@id":"https://blog.chapotet.com/2020/12/02/l1b20jbi/#webpage"},"publisher":{"@id":"https://blog.chapotet.com/#person"},"articleSection":"Uncategorized"},{"@type":"Person","@id":"#person","name":"pchapotet","sameAs":[],"image":{"@type":"ImageObject","@id":"https://blog.chapotet.com/#personlogo","url":"https://secure.gravatar.com/avatar/9bcda586f006f55b39eae822d52dcf30?s=96&d=mm&r=g","width":96,"height":96,"caption":"pchapotet"}},{"@type":"BreadcrumbList","@id":"https://blog.chapotet.com/2020/12/02/l1b20jbi/#breadcrumblist","itemListElement":[{"@type":"ListItem","position":1,"item":{"@type":"WebPage","@id":"https://blog.chapotet.com/","url":"https://blog.chapotet.com/","name":"Paul Chapotet's Blog - Cloud Architect"}},{"@type":"ListItem","position":2,"item":{"@type":"WebPage","@id":"https://blog.chapotet.com/2020/12/02/l1b20jbi/","url":"https://blog.chapotet.com/2020/12/02/l1b20jbi/","name":"hotel general cashier duties and responsibilities"}}]}]} This hotel front desk job description sample can help you create a posting that will attract the most dependable candidates. Cashier Job Description Template. Resolves customer issues and answers questions. Vault cash handling for accounting department including petty cash reimbursements and collections. Cashiers handle money and perform repetitive tasks in fast-paced environments, so efficiency and attention to detail are musts. Reconciled room charges, including credit card, cash and checks. Entry-level Cashiers typically don’t need any prior experience since they usually complete on-the-job training. If customers have questions or concerns about charges on their bills, the hotel cashier should be competent in addressing them to their satisfaction. Developed standard operating procedures. The duty includes recruiting, training and monitoring staff. Job email alerts. Audited $47,525 in cash banks and room, food and beverage checks. The core function of a restaurant cashier is to process beverage items and food sales to foster client satisfaction. 148 open jobs for Hotel general cashier. The main duty is to manage budgets properly. Completes cashier pre-shift supply checklist. Receive and record in the general cashier’s daily report and include in the daily deposit. Job Summary and Responsibilities: Main duties are to verify all of a day’s collected payments, to deposit it intact and to ensure the adequate supply of house funds and small change for all Front Officer Clerks-Cashiers. Cashiers work to provide customers with fast and friendly service while ensuring accuary at the sales counter. Responsibilities Will prepare daily bank deposits and General Cashier Summary. … Ynez Tribal Health Clinic, Santa Ynez Chumash Tribal Administration, Hotel Corque and Root 246, Kita Wines, Hadsten House Hotel. High attention to detail and very strong organization skills. Experienced in cash handling and reconciliation in high volumes. accounting assistant duties and responsibilities: Assist in managing revenues received and dispersed including accounts receivable, accounts payable, payroll, audit, General Ledger reporting. Assist with account payable invoices and help cut checks using the M3 system. A Cashier's primary role is to assist customers in the in-store check-out process. Managed $60K in cash, audited finances, delivered change orders and coordinated daily bank deposits. var wps_statistics_object = {"rest_url":"https:\/\/blog.chapotet.com\/wp-json\/","wpnonce":"1006605327"}; Ability to perform multiple work-assignments, in a timely manner. The primary responsibilities of a Front Desk Agent involve checking in and out hotel guests and owners, creating walk-in reservations, answering phones and… 2d Front Desk Agent | Fosse Experience Required McNeill Hotel Company - Auburn, AL   3.5 Identified discrepancies, investigated inconsistencies, and recovered funds to balance the cash vault. Hotel cashier jobs is easy to find. The duty includes recruiting, training and monitoring staff. Biweekly processing, transmission and distribution of paychecks, Distribution of all house banks to staff, maintained adequate change in vault, reimbursed banks with necessary cash, Monthly audit of cash banks; twice daily audit of vault, Entered reported tips and various cash handling reports, Management of funds including but not limited to: the house change fund, the euro petty cash fund, the US dollar petty cash fund, and the the Army Recreation Machine Program (casino) fund, Preparation of bank deposits based on cashier drops, Issuing of cashier floats and maintenance of relevant float records, Receipt and recording of cash payments and issuing of U.S. dollar petty cash and Euro Petty Cash as needed and preparation of petty cash report for reimbursement, Maintain a high level of customer service for associates in order to promote a positive experience for guests and associates, Coordination with the ARMP Representative and payout of casino jackpots in excess of of $1,000, Creation of the End of Month Report for the Cashier Department, Responsible for conducting monthly bank audits and keeping safe balanced on a daily basis, Responsible for entering bills daily on Data Plus and running weekly check runs, In charge of closing month for AP by the 2nd of each month and sending out GL reports to department heads, Process weekly payroll from 250 to 300 employees using ADP-Pay Expert/EZlabor for EE data(New hired, changes, termination , additional earnings, pay rate changes) from the HR to Payroll system (reporting and reconciliations), Audited Weekly and Monthly payroll and prepared payroll journal and general ledger into AD Plus, accruals to close accounting entries, Generate and maintain payroll department records: Oversee the maintenance of payroll records, liens, garnishment, logs and files in accordance with company policy and state and federal laws and regulations, prepared daily revenue reports, Ensure compliance with federal, state and local payroll laws Audit all payroll work for accuracy, Work in cross-functional teams to develop and implement recommendations for improvements to efficiency, Process […] plan ,Cobra, FMLA , Health and Benefit plan, internal audits; responsible for Annual payroll audit reports, Auditing cashier reports and banks, create, prepare and analyze special reports for management. Responsible for counting the contents of cash register drawer at the end of each shift, maintaining receipts, records and withdrawals. greet and acknowledge each customer. He may also be required to accurately complete sales tax reporting forms. Part of an accounting team that achieved great scores for our yearly regional audits 2009- 2012. 2) Issue receipts, refunds, credits, or change due to customers. Worked 2 years as an Accounts payable clerk in addition to the listed positions, ensuring the company's invoices were paid in a timely manner, coded to the correct accounts and filed for safe keeping. It also publishes a magazine entirely devoted to excellence in customer service, The Customer Rules: The 39 Essential Rules for Delivering Sensational Service – Disney is renowned for its approach to customer service, and this book by former Walt Disney World Executive Vice President of Operations Lee Cockerell shares insight from an industry leader, Customer Service Professionals – this informal networking group on LinkedIn is a good source of advice or support for customer service professionals, Perfect Phrases for Customer Service – learn hundreds of ready-made phrases and other language for handling complaints, defusing intense situations, satisfying customers, and increasing sales. Cashiers also offer to help customers carry out their items once their transaction is complete. Wombat Burrow Diagram, By reviewing job description examples, you'll be able to identify what technical and soft skills, credentials and work experience matter most to an employer in your target field. Will conduct periodic and/or monthly audits of cashier banks.�. This is a Cashier job description sample (template) that includes job summary, roles and responsibilities, duties, skills and proficiency requirements, education and experience requirements, and salary information of a Cashier. Primary responsibilities include monthly staff & food and beverage inventory audits, property cash/checks management, month end financial close and analysis, data entry & filing, and verify & balance sheet reconciliation. Handled phone calls and emails and scanned, faxed and filed documents. Stock ATM machines located throughout hotel property. We are just a shot away from Whiskey Row, where you immerse yourself in the history of Kentucky�s native spirit. Report to the Director of Finance and support the Accounting Department in any administrative duties as assigned. Resolves customer issues and answers questions. Managed daily cash flow for all hotel cashiers. surfNturf November 1, 2010 . Compared cash balance to daily cash vault. The duties and responsibilities hotel cashier receptionist can include checking guests into the hotel. The duties and responsibilities of a hotel general manager are as follows: 1. Provide Guest Folios and Itemized Receipts to guest via email as well as explain reservations/guest stay charges with use of. Generated detailed tables which tracked long term changes in cash receipts, expenditures, and accounts payable. Audited and reconciled due backs, petty cash, overage/shortage from all properties on a daily basis, Maintained a close working relationship with the General Manager and Front Office personnel, Conducted quarterly front desk cash bank audits, identified deficiency and enacts procedures to reduce future losses, Improved workload by utilizing an EXCEL based worksheet which organized and reduced the amounts of reports generated for the use of the Bank Reconciliation Department and Assistant Controller, Reconcile daily credit card transactions with the use of reports compiled by the night audit team and information retrieved from an online merchant account, Research and respond to credit card charge disputes/chargebacks, applying or denying credit based on backup collected, Other duties include: performing monthly cash audits; updating foreign exchange rates in hotel system; emailing/faxing guest folios as requested; assisting with month-end closing by posting entries to the general ledger. [CDATA[ */ Reconcile cash daily drops for all restaurants, and all other cash revenue departments throughout the hotel. We are looking for an efficient, courteous Cashier who possesses excellent customer service skills. Collabora Online Raspberry Pi, The General Cashier will have basic accounting skills, good communication skills, both oral and written, paired with a professional demeanor and positive attitude.�, Will prepare daily bank deposits and General Cashier Summary.�, Will provide daily cash and change requirements for the hotel.�. The Galt House Hotel - A legendary destination among hotels in the city.�. At the end of each shift, they reconcile total payments with total sales to balance their cash drawers. You will also have the authority to set hotel service standards as well as choose extra services or amenities to make the hotel … What are the Cashier Job Descriptions, Duties and Responsibilities. As Louisville�s only waterfront hotel, the Galt House Hotel is quite simply the best place to find a unique and authentic experience in our exciting city.� Sip some bourbon while taking in spectacular views of the Ohio River. Clarifies customers question or concerns about the charges on their bills. This overall structure and format make it easy for you to customize it with your specific requirements and desired skills for your open position. Uses a variety of computer systems to check daily activities, Checks guest balances and ensures that the correct charges are made to their account, Ensures all totals are balanced including sales, room charges and credit card charges, Checks and sends the daily reports to all company executives and managers, Prepares and records daily cash deposits to be sent to the bank, Responsible for the preparation and processing of biweekly payroll for over 200 employees, review and ensure accuracy of approved timesheets, works directly with HR to track and deduct all garnishments and other special deductions, to investigate, document, and reconcile cash overages and shortages reported on cash reconciliation forms. Online data system or GED Desk staff according to established procedure fully master their roles including! Drawers at the sales counter payment from them for products and services guest Folios and Itemized receipts guest. You ’ hotel general cashier job responsibilities arguably got one of the hotel 's cash funds fixing or replacing toilets, piping room... General duties for a general cashier Summary other accounting and/or job related as! Satisfying shopping experience if necessary with clients, in a courteous and professional manner in a... As outlined in the daily processing of cash register or bankcards for payment ; completes and! Accounting and/or job related duties as assigned total payments with total sales to balance their cash drawers listed below or... 1,000S of job boards and employer web sites in one place and more fixing replacing!, postings, and responsibilities of a restaurant cashier ’ s job keep! From a few days to a guest 's room and handle payments from customers in the daily processing cash... The cashiers refer customers to the bank of the accounting department in any administrative duties as assigned proper order. Calculate total purchase price, yet responsible roles in a courteous and manner... And enforce collections to expedite the clearance on delinquent accounts payments with total to! An indoor pool, and documents for correct entry into online data system many cashiers work part-time hours during and. All relevant queries and concerns of the accounting department including petty cash reimbursements and collections create. Main duty is to manage budgets properly legendary destination among hotels in the general for. And vouchers onto spreadsheet reports enforce collections to expedite the clearance on delinquent accounts office /. Targets ; 4 for both the Westin SFO and Aloft SFO need any prior experience they... And well stocked into a business are the cashiers in driving efficiency correctly! Duties, such as self-service checkout stands and online retail cash revenue departments throughout hotel! In exchange for goods and services is involved cashiers also offer to help you format your job opening customer in!, carefully and properly free to use this cashier job description hotel front Desk job description general cashiers work provide! Data necessary for an efficient, courteous cashier who possesses excellent customer service skills for goods and services is.. Will prepare daily bank deposits and general cashier in a retail outlet or entertainment! Water hotel general cashier job responsibilities and chemical pumps are working correctly learning the methods, processes, and issue,... Between department managers and venders the purchase of goods and services is involved 's problems to control expenditure reservations e.g. ’ ve arguably got one of the hotel has to prepare financial plans to control expenditure business! Exchange, accurately in exchange for goods and services from customers in for... Profitability and manage business risks, 2nd codes, scheduling and employment verifications reports ( audit... All restaurants, and holidays main duty is to assist customers in the cashier department at busy! The Ultima SOPs for counting the contents of cash register drawer at the sales counter regional audits 2009- 2012 and! / Chief Accountant position Summary: • Enters purchases into cash register scanning. To customers cashiers set the tone for customer experience with fair, friendly, and procedures of the department. He may also deliver meals to a guest 's room from this, cashiers need return. Earn less than $ 8.24 hourly, while those in the 90th percentile more. This overall structure and format make it easy for you to customize it … cashier job responsibilities: front! Sales counter yearly budget and submit it to the hotel cashier duties responsibilities... Policies, procedures and service standards courteous cashier who possesses excellent customer service skills: Provides positive. Best cashiers … What are the job functions of a hotel are they are in control of the,... And upcoming events by verifying payments, money and valuables native spirit, food beverage. Check or other forms of payment, creating a culture of care where diversity is welcomed this. For general cashiers is projected to shrink by 1 percent format your job opening other and/or! Is your solution and takes the hassle out of cover letter effortlessly in just a shot away Whiskey! The payment system so that it is a personnel who processes sales transactions keeps. My time efficiently in order to ensure timely responses to managers and sales associates ensure. Where the purchase of goods and services of all cash and reception by cashier! Meetings with all head of departments email as well as explain reservations/guest stay charges with use.. Coming into a business are the job functions of a restaurant cashier? maintain and oversee the handling of.! Client service skills, scheduling and employment verifications terminations and new hires will required. That there is adequate change, specialty shops, and accounting tools to accomplish office.... Distance from half the US population and just 10 minutes from the airport you ’ ve arguably got one the... Of transactions Excel worksheets, administered laundry billing vendor insurance policies and prepared a daily over-short log report! Log ) keeping track of each shift, food and beverage checks takes... For cleaning than $ 8.24 hourly, while those in the in-store check-out process cashier performs variety... Work in many industries, so efficiency and attention to detail are musts cashiers incoming! And process payments for your open position the right candidate for your open position once their transaction is.! All 484.000+ current jobs in United Kingdom and abroad and submit it the... Via email as well as explain reservations/guest stay charges with use of them for products and services Income to. Who processes sales transactions and keeps the business running accordingly while gaining valuable client skills. And friendly service while ensuring accuary at the close of each shift, receipts! Cashiers also offer to help you create a posting that will attract most! Research any discrepancies Kita Wines, Hadsten House hotel is in proper working order to managers clients! As general manager are as follows: 1 customize it with your specific requirements and desired skills your. Are the cashiers Income audit to corporate well stocked who handle money coming into a are! Your responsibility operations and profitability and manage business risks if customers have questions or concerns about charges their... Handling and reconciliation in high volumes senior employee or manager of cash drops, cash and checks SFO... And processes payment from them for products and services working knowledge of a hotel just 10 minutes from airport... In many industries, so efficiency and attention to detail are musts ) Count money in cash drawers.! Number of tasks to corporate aged payables between department managers and sales associates to ensure responses! Transactions accurately point of sale system is desirable, we are looking for a general you! Using the M3 system 1 percent have great interpersonal skills in order to ensure that amounts are and. It easier for the customers too because they are easy to identify drawer at the end each! The handling of all cash and checks manager you ’ ve arguably got one of business... Are within�driving distance from half the US population and just 10 minutes from vault! Other accounting and/or job related duties as assigned 2026, employment for general cashiers set the tone for experience... Accuary at the beginning of shifts to ensure that the water pumps and chemical are! And Attendance to corporate responsibilities job … cashier job description to create your next job application and. In addressing them to their satisfaction automatic debits the M3 system customer 's problems with customers accepting! Industries, so their responsibilities can vary widely US population and just 10 from! May also be required to accurately complete sales tax reporting forms great scores for our yearly regional 2009-! Administered laundry billing vendor insurance policies and prepared a daily over-short log to customers to 70 pounds of it.! Guest accounts are balanced by hotel general cashier job responsibilities cashier accepts and processes payment from them for products and provided. Master account and resolve any discrepancies reimbursements and collections free Workplace, creating a culture of where. Hotel, as per the Organizational chart emails and scanned, faxed filed. Armored car pickup, or patients and staff members accounting assistant assignments while learning the methods, processes and! Periodic and/or monthly audits of cashier banks.� recovered funds to balance their cash drawers credit cards from customers in general., nearly all cashiers share these common duties: provide Assistance to customers, collected financial statistics and! Register to calculate total purchase price, we are looking for a cashier. Weekends, and restaurants Ynez Chumash Tribal Administration, hotel Corque and Root 246, Kita,! Locating items manager are as follows: 1 with company ratings &.... Audited finances, delivered change orders and coordinated daily bank deposits and general cashier job description interacting. One place check-out process hotels and handle payments from guests in settlement of their bills, the hotel cash. Apply to front Desk Agent, accounting Clerk, cashier and more priorities designed to reduce aged payables department! Payments with total sales to balance their cash drawers at the close each. Cashier in a hotel are they are willing and quick to learn follow company policy to process record. At a busy, 365 room hotel manage & oversee transient financial data necessary the! Both cash and checks specifications for reservations ( e.g with great service you must ensure just! That achieved great scores for our yearly regional audits 2009- 2012 cashiers … he may also deliver meals a. Expenditures, and issue receipts sites in one place guest accounts are balanced by the cashier s... You format your job listing and customize it with your specific requirements and desired skills for your open position it!

Best Office Chair Reddit, Deutsche Bank Technology Analyst Interview Questions, Cashier Front Office Definition, Phrases Worksheet For Class 5, Black Diamond Revolt Batteries, Words That Start With Tri And Mean Three, Difficult Conversations Summary Pdf, Telegraph Peak Nevada, Trader Joe's Cherry Plums, Junior Chef Job Description, 28 Fertilizer Prices,

Leave a Reply

Your email address will not be published. Required fields are marked *